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Iotcube.sa is looking for a Branch Customer Support to join our team in Madinah, Saudi Arabia. If you enjoy working with customers, explaining technology, and solving day-to-day problems, this could be a great opportunity for you. What you'll do: * Welcome customers and understand their requirements. * Help customers with registration, activation, and onboarding. * Guide customers on our mobile app and web platform. * Explain GPS trackers, dashcams, alerts, reports, and related services. * Assist with basic device setup and troubleshooting. * Handle customer inquiries, renewals, and follow-ups. * Coordinate with technical and installation teams when needed. * Support branch sales by explaining suitable products and services. * Make sure customers have a smooth experience at the branch. What we're looking for: * Diploma or bachelor's degree in a relevant field. * Prior experience in a tracking company, GPS tracking, fleet management, telematics, or a related industry is preferred. * Experience in customer service, retail, sales, telecom, electronics, or technology is a plus. * Good communication and problem-solving skills. * Comfortable using mobile apps, web platforms, and basic computer systems. * Ability to explain technical information in a simple way. * Arabic and English communication skills are preferred. * Valid Saudi driving licence is a plus. Location: Madinah, Saudi Arabia Employment Type: Full-time How to Apply: Please complete this form with accurate information to apply for a position with our company. Shortlisted candidates will be contacted for further steps. https://forms.cloud.microso ...